护理SCI晨读：当工作量预测护士遭受欺凌行为时：社会支持和工作认可的保护作用
当工作量预测护士遭受欺凌行为时：社会支持和工作认可的保护作用
目的
这项研究检查了两种资源（社会支持和认可）在护士工作量和欺凌行为之间的纵向关系中的调节作用。
设计
两波（12个月）纵向研究。
方法
法裔加拿大护士（n = 279）完成了一项在线调查（2014年10月和2015年10月），调查其对工作环境（工作量，社会支持，工作认可）中的工作特征的看法以及在工作中遭受负面行为的影响。
结果
工作量可以肯定地预测随着时间的推移的欺凌行为，但前提是工作认可度和社会支持程度很低。当社会支持很高时，工作量与欺负无关，而在工作认可度很高时，工作量与欺凌负相关。
结论
这项研究符合工作环境假说，表明设计不良和压力大的工作环境为欺凌行为提供了肥沃的土壤。
影响
欺凌是护理界日益关注的问题，不仅损害护士的健康，而且损害患者的安全和护理。因此，重要的是要确定与护士遭受欺凌行为的工作相关因素，以期减少其发生和影响。这项研究对此做出了贡献，并确定了两个关键的应对资源，可以帮助管理与工作量相关的压力，从而减少护士感知到的欺凌行为。
Abstract
Aims
This study examined the moderating role of two resources (social support and recognition) in the longitudinal relationship between workload and bullying behaviours in nurses.
Design
A two‐wave (12‐month) longitudinal study was conducted.
Method
French‐Canadian nurses (n = 279) completed an online survey (October 2014 and October 2015) assessing their perceptions of job characteristics within the work environment (workload, social support, job recognition) as well as exposure to negative behaviours at work.
Results
Workload positively predicted exposure to bullying behaviours over time, but only when job recognition and social support were low. Workload was unrelated to bullying when social support was high and was negatively related to bullying when job recognition was high.
Conclusion
This study aligns with the work environment hypothesis, showing that poorly designed and stressful job environments provide fertile ground for bullying behaviours.
Impact
Bullying is a growing concern in the nursing profession that not only undermines nurses’ well‐being but also compromises patient safety and care. It is thus important to identify work‐related factors that can contribute to the presence of bullying behaviours in nurses in the hopes of reducing their occurrence and repercussions. This study contributes to this endeavour and identifies two key social coping resources that can help manage the stress associated with workload, resulting in less perceived bullying behaviour among nurses.
原文链接：
https://onlinelibrary.wiley.com/doi/full/10.1111/jan.14849
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